A: We recommend that you have your system checked twice a year; once in the spring and once in the fall.
A: You can have a loss of refrigerant due to a leak, or you could have a condenser or compressor failure.
A: This can be determined by having a qualified HVAC professional perform a Manual J load calculation.
A: Your filter should be changed every month without fail.
A: Seasonal Energy Efficiency Rating. The higher the SEER rating, the more energy efficient the system will be.
A: You may have a refrigerant leak in the system somewhere between the condenser and the evaporator coil.
A: A heat pump uses the existing refrigerant circulating the opposite way as it does in cooling to heat the home.
A: The unit could be low on refrigerant, the evaporator coil could be clogged or the filter could be in need of changing.
A: Depending on the SEER rating, you could save up to 40% on your cooling/heating costs.
A: We recommend setting the dial at 30%. You may want to raise or lower it slightly, however, because every home is different.
A: Most humidifiers are hooked up to a cold water source but in certain situations where more humidity is required or the water supply is very mineral rich, the manufacturer recommends hooking up to warm/hot water. This will automatically increase the humidification capacity of the unit and help to prevent annoying mineral buildup in the unit which is the leading cause of malfunction.
Q: My thermostat is equipped with a two position setting for the fan, automatic and on. Where should I set it?
A: The two positions are usually used in conjunction with a central air cleaning system. The normal setting is on “automatic” and the fan’s cycle will be controlled by the temperature in the room. However, if your home is equipped with an air cleaner (media or electronic) or you wish to keep a continuous flow of air, switch the setting to “on”. Remember, central air cleaning devices only work when the furnace is circulating air. If you wish to get the most from your air cleaner, you should keep the setting to “on”.
A: Naturally, you would expect a heating contractor to recommend an annual furnace cleaning as we do. But we do so for a number of reasons. A cleaning means that your furnace will operate more efficiently, getting more heat for your fuel dollar. More importantly, however, the cleaning also includes a thorough safety check of the entire unit for cracked or defective/damaged parts. This annual maintenance check will assure you a carbon monoxide free winter.
Q: If I go away for a few days or even longer during the winter, at what temperature should I set my thermostat?
A: We recommend 60 degrees. It’s low enough to save you energy and money but warm enough to protect your pipes and other vital parts of your structure. Also, it’s a good idea to turn your main water supply off even if you’re only going to be gone for a day. A water leak could cause serious and very costly damage to your home.
Q: Does it pay to turn down the thermostat at night or when you leave your home for any length of time during the day?
A: Yes, there would be some fuel savings but we do not recommend lowering your thermostat by more than 5-7 degrees. You might think about the purchase of a setback thermostat. It would do the job for you automatically.
A: Always have your system checked annually to make sure that the unit is safe. In many cases, tiny cracks or perforations in the heat exchanger occur. When this happens, deadly carbon monoxide gas can escape and fill the house causing serious health problems and/or death to those inside.